Job Description

Community Hospital of the Monterey Peninsula

Community Outreach

Part Time

Day shift

Variable, Monday- Friday

40

180098

Wellness & Event Coordinator - Business Development & Community Outreach

Position Highlights

· Excellent Pay and Generous Benefits including a Pension and Scholarship Reimbursement

· Excellent Team Orientated Culture

· Free Gym for Employees onsite, 50% subsidized at Montage Wellness Centers

· Employee Commissary

· "Best Place to work in Monterey County" 9 years in a row!

Position Summary

This position supports the Corporate Account Manager of Business Development and Community Outreach to ensure the effective delivery of our comprehensive wellness platform including overseeing our employer clients/members experience through our outreach wellness portal. This also includes the coordination and support of our speaker's program, promotion of service lines, onsite biometric screenings, and other account management services.

Responsibilities

· Assists with the development and delivery of county-wide worksite wellness programs and services including but not limited to; liaising with various stakeholders to deliver services, mapping geographic opportunities, developing impact strategies, providing onsite promotion, and creating databased marketing programs and materials.

· Coordinates and manages wellness initiatives and activities for clients including but not limited to; ensuring adherence to contract/proposal requirements, packaging services and pricing, invoicing clients and tracking payment activity, biometric screenings, wellness challenges, program promotion, and special events.

· Coordinates wellness platform onboarding and activity among corporate clients including data and wellness portal management, performing regular updates, wellness challenge administration, and providing client support with troubleshooting when needed.

· Serves as a contact to connect community members to hospital service lines and community wellness programs.

· Drives innovation and the implementation of evidence-based wellness programs to ensure programming is consistent with client need and established program goals.

· Utilizes aggregate data, participant surveys, and needs assessments to develop and support recommendations for relevant and impactful health and wellness programs and initiatives.

· Develops customized reports and presentations to drive actionable interventions.

· Oversees client experience to ensure the delivery of exceptional customer services and the successful delivery of initiatives and programs that support Community Hospital's vision and mission

· Assists with the oversight of our speaker's engagement to ensure optimal customer service and client engagement.

· Performs business analysis to identify and trend engagement and wellness service utilization and provides reports and recommendations for improvement.

· Submits regular status reports on all projects to ensure goals are achieved.

· Identifies gaps and barriers to access, engagement, and resource utilization and builds strategies to effectively address.

· Uses client insight and competitive market intelligence to deliver value to and enrich existing client relationships and improve health outcomes.

· Identifies, develops, and manages effective client engagement tools and health information technologies.

Competencies

· Customer Experience: Must have a strong background and ability to recognize and deliver innovative and exceptional customer experience.

· Accountability and Dependability: Assumes responsibility for independently accomplishing duties in an effective and timely manner while exercising excellent judgment and effective communication. Ability to work well under stress and against deadlines.

· Problem Solving and Decision Making: Identifies, analyzes, organizes, and solves problems and issues in a timely, effective manner; uses data and input from others to make sound, timely decisions.

· Integrity: Consistently honors commitments and takes responsibility for actions and words. Maintains confidentiality (HIPPA)

· Flexibility: Demonstrates adaptability and openness to alternative solutions and flexibility when interacting with others, understanding their attitudes, needs, interests, and perspectives.

· Organizational Skills. This position requires someone with exceptional and demonstrable organizational skills.

· Inclusiveness: The ability to network and partner with all internal and external stakeholders including broad and diverse representation of private/public and traditional/non-traditional community organizations.

Experience/Skill Set:

· Marketing and business development experience in hospital, managed care or provider relations preferred.

· Knowledge of managed care concepts and health promotion strategies.

· Ability to thrive and be dynamic in a constantly evolving environment.

· Effective leader, self-driven, and the ability to thrive both independently and as a part of a team.

· Proven track record of successful project management and coordination, detail oriented, and strong research skills.

· Ability to be nimble and initiate projects and activities independently, organize/set priorities, and complete work in a timely manner despite deadlines and competing requirements.

· Ability to exercise good judgment in appraising situations and making independent decisions and identify when escalation and feedback is necessary.

· Strong interpersonal skills to work effectively with the community, patients, clients, and key stakeholders.

· Must be able to lift 50 pounds into a vehicle

Preferences

· Business degree in marketing or health promotion

· ACSM, CHES, Chapman Institute, or related certification

· Event planning experience

· Bilingual English/Spanish

Education/Licensure:

· Bachelor's degree in business (marketing), health promotion, communications, or other related field.

· High proficiency with using MS Office suite (MS Word, MS Excel, and MS PowerPoint) and a high technical literacy that will enable learning new technical platforms and programs as needed.

· Achieve Certified Health Education Specialist (CHES) certification by 12 months of hire date.

· Must possess a valid California driver's license.

Equal Opportunity Employer

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online