Orthopedic Service Program Manager
Full Time (Exempt)
Work Hours: Day shift
Under the leadership of the department director, the manager collaborates with the director in planning, goal setting, developing department budgets, and coordinating supplies/equipment, staffing, and care/service to carry out the department's responsibilities in an efficient and effective manner in conjunction with and support of Community Hospital's strategic plan.
The manager is responsible and accountable for assigned tasks such as supervising the department's daily operations, including but not limited to, being a resource and role model to staff for problem resolution with issues with patient care, service delivery, safety, supplies, equipment, computer software, and customer concerns.
The manager ensures staff has the appropriate orientation/training and competence for the care/service provided and that all staff adheres to Exceeding Expectations standards for professional conduct. This is achieved through supportive training, coaching, developing, evaluating staff performance, policy/procedure enforcement, and corrective action, if necessary.
The manager plays a major role in supporting quality initiatives through ensuring compliance with regulatory requirements, collection and analysis of quality and performance improvement data, assisting with development of future performance improvement targets and quality initiatives, and development or revision of department policies and procedures, as needed.
The manager supports financial viability with attention on expenses, revenue, utilization and productivity in assigned cost centers, and tactical execution of Lean concepts.
The Manager maintains registered nurse competencies by possessing the skills and knowledge to competently provide appropriate nursing care. Position is primarily administrative, and functions as an RN for patient/family visits and as clinical expert for orthopedic patients.
Acute hospital experience within a formal orthopedic or joint replacement program in the last five years required. Must demonstrate teaching, leadership, and critical thinking skills. Proficient computer skills are required for Microsoft Word and Excel. Must be a team player with excellent collaborative, interpersonal, listening, and problem-solving skills.
Preferences: Skill and knowledge in manager/coordinator roles as an educator, team/workgroup participation, and quality improvement experience. Demonstrated knowledge of program development, adult learning skills, and familiarity with regulatory and accrediting agency standards.
Bachelors of Science in Nursing, Education, or a Health Science related major required.
State of California RN license required. American Heart Association Healthcare Provider BLS is required.
Equal Opportunity Employer
Job Status: Full Time
Job Reference #: 2434